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| ACTUARIAL
SCIENCE E-COACHING |
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About
E-coaching |
E-coaching
is coaching delivered
over an electronic medium.
It focuses on the same
goals as regular coaching.
A coach's goal would be
to facilitate client growth
and potential by assisting
them in identifying needs,
developing goals, building
strategies to meet these
goals, and providing support
and encouragement in order
to ensure these goals
may be met. |
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Coaching is not therapy;
it is about developing human
potential, rather than working
through emotional issues.
It focuses on the present
and the future as opposed
to the past. Also, coaching
is not mentoring; according
to records, a mentor is "someone
who is an advocate . . . and
is helping them get ahead
in the organizational structure"
while a coach focuses on "developing
the person's skills and capabilities."
The field of coaching is extremely
broad; goals may be personal
or professional in nature.
Internet searches for coaching
produce results ranging in
specializations such as executive,
life, financial, fitness,
health and, even, sexual coaching.
E-coaching could be utilized
in any of the above specializations.
E-coaching differs from regular
coaching in that communication
occurs electronically with
their clients. Regular coaching
sessions can occur completely
via online instant messaging
such as MSN or Yahoo! Messenger.
Video conferencing is a medium
being explored by some coaches.
These methods are particularly
useful if the coach and client
travel a lot or live in different
cities. Before and after sessions,
coaches could e-mail clients
relevant preparation/follow
up materials to enhance the
coaching process. Between
sessions, clients can stay
focused on the coaching process
via reminders sent by e-mail
or cell phone text messages.
Clients can e-mail coaches
with questions as they occur,
rather than waiting until
the next coaching session.
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| E-coaching
Benefits |
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Reviews
has made predications
about the future of e-coaching.
We believe that in the
future, e-coaches will
not need to possess the
knowledge his clients
need, just how to direct
their clients to relevant
information required for
their development. As
the Internet becomes increasingly
convoluted with information
and global boundaries
become less significant,
the job of the e-coach
will become more challenging.
Thus the e-coach of the
future will need to become
more aware of the developmental
needs and learning options
available to clients and
help them choose appropriate
ones. E-coaching is successful
for many of the same reasons
that regular coaching.
The interaction between
coach and client is motivating.
Better goals are set,
that require the client
to push themselves further
and their newly developed
skills aid there. Thus
e-coaching is a viable
non-training intervention,
especially when coupled
with another strategy,
such as traditional coaching.
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| Effectiveness
of E-coaching |
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course, e-coaching has its share
of challenges as well. E-mail
is not confidential; however,
using Instant Messaging is more
so. Missing elements of communication
such as body language and tone
of voice could lead to miscommunications,
negatively impacting the coach-client
relationship. Within organizations,
e-coaching might not be as effective
if individual goals differ from
organizational goals. As e-coaching
is still a developing field,
empirical evidence of its effectiveness
is there as some anecdotal evidence
is available. |
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